Delivery Policy
Shipping Coverage
We currently deliver to Peninsular Malaysia only unless requested by customer to deliver to other areas on customers' own expense and responsibility.
Delivery Timeframes
- Peninsular Malaysia: 3 - 10 working days
- Other uncovered areas: depending on courier and location
Note: Delivery times are estimates and may be affected by public holidays, peak seasons, or unforeseen courier delays.
Shipping Fees
Shipping charges are calculated at checkout based on your location and the total weight/volume of your order. Free shipping may be offered during promotions or for minimum spend thresholds (subject to terms & conditions). Bulky orders may incur additional fees.
Order Processing
Orders are processed within 1-3 working days upon successful payment.
Orders placed on weekends or public holidays will be processed on the next working day